Refund Policy

Refund & Cancellation Policy

Effective Date: May 26, 2026

At Astrizo by Hydizo (operated by Hydizo Global Solutions Private Limited), all wallet recharges, automated report calculations, and live chat/call consultation services are final. 

Strictly No Refunds:
Please note that no refunds are applicable once a transaction is processed or wallet credits are consumed. We advise all users to review their consultation parameters and selection inputs before confirming recharges or calls. 

If you encounter any technical server errors or payment gateway failures where money was deducted without wallet balances updating, please reach out directly to our administrative team with payment references at contact@hydizo.com or call us at 9000067672.